Al-Othaim selects Wipro Retail to deliver Oracle Retail and E-Business implementation

Published 24th September 2008

Reading,23rd September 2008 – Saudi Arabian leading supermarket chain Al-Othaim has selected Wipro Retail, a leading international IT and business services company, to implement the Oracle Retail and E-Business Suite across the group.

The 2nd largest Saudi retailer, with a $700 million turnover, will initially roll out the Merchandise Management and Inventory Management segments from the Oracle Retail Suite over the next 12 months. In parallel the back office operations in HR and Finance will be also be tackled by the implementation of the Oracle E-Business Suite modules, as well as some manufacturing components. Wipro Retail, formerly Enabler Wipro, will implement the complete solution.

The retailer’s current system relies on in-house development and on other vendor’s software. Due to the rapid growth of the business this no longer meets Al-Othaim’s needs.

The company wants to be able to access critical business information across the group’s stores quickly, which will improve decision-making, increase profits and maintain its growth. The implementation will provide a single scalable enterprise wide solution and reduce maintenance costs of disparate systems.

Aadham Junaidallah, CIO of Al-Othaim, said, “Our future plans can only be realised if they are supported and sustained by suitable technology. There is considerable competition within the Saudi Arabian market and this project will help us meet our growth targets. We are taking a phased implementation approach where key applications are introduced first. This will smooth the change process in the business.”

Once the first stage of project is complete the retailer will then look at implementing the technology into operational areas. This includes stores and warehouse operations using the Oracle Retail Suite.

Mike Davies, General Manager at Wipro Retail, said, “Our approach is based on a strong retail heritage together with a balance of innovation and pragmatism. Our retail knowledge gives an insight into how process and technology can be blended to improve a retailer’s performance. Our team, working together with representatives from Al-Othaim, will be able to take full advantage of the best of breed solution. Also, our capability to deliver the complete solution as Wipro Retail is essential to the project.”